A fix has been implemented and we are monitoring the results.
Posted Aug 12, 2026 - 15:30 BST
Investigating
Service Status Update
Our upstream carrier has informed us of an issue affecting incoming calls for a small number of customers.
A fix has now been implemented, and initial monitoring indicates that the issue has been resolved for the customers who reported it to us.
If you are still experiencing any problems receiving or answering incoming calls, please log a support ticket by emailing support@rawcom.co.uk, and we will investigate this for you as a priority.